Website URL Validation Issue

HIGH SEVERITY

15%

Rejection Rate

1 hr

Avg Fix Time

98%

Success Rate

Why This Rejection Happens

This is a technical validation error regarding your Brand Website URL. The vetting system attempted to access your site and encountered an error (404, 500, DNS failure), or the URL provided was malformed (e.g., missing `http`, containing illegal characters).

Common Triggers:

Typo in the domain (e.g., `google.con`).
Site was down for maintenance during the scan.
URL includes spaces or non-standard characters.
Geo-blocking prevented the US-based vetting bot from accessing the site.

Root Cause Analysis

System Policy: TCR Brand Verification; Automated Link Health Check.

Primary Triggers

Availability: The most basic requirement is uptime. If your hosting provider had an outage, the bot marked the URL invalid.
Blocking: Some security plugins (Wordfence, Cloudflare) block "bot" traffic. If the vetting bot is blocked, the URL is marked invalid.

Step-by-Step Remediation

Test the URL

Copy the URL exactly as you submitted it. Paste it into a browser Incognito window. Does it load? If not, fix the typo or server issue.

Check Firewall Rules

If the site loads for you, check your server logs. Did you block IPs from Amazon AWS or Google Cloud? Vetting bots often run on these clouds. Whitelist standard US traffic.

Pre-Resubmission Checklist

The URL starts with `http://` or `https://`.
The URL does not return a 404 or 500 error code.

Fix It Faster

Check site availability.

Site Scanner →

Confirm uptime.

Related Rejections

Code 1003 Website Inaccessible Code 30891 Invalid URL (Duplicate)

Broken Link?

A dead link is an automatic fail. Verify before you submit.

Contact Support Back to Decoder

Legal Disclaimer: Code 30907 is a technical connectivity failure. Ensuring your digital presence is accessible is the first step in verification.