TCR Code 8003
Cart Reminder Without Marketing
Attribute Mismatch
Rejection Rate
8%
Avg Fix Time
5 Min
Success Rate
100%
Why This Rejection Happens
Your sample messages include "Abandoned Cart" reminders (e.g., "You left items in your cart!"), but you registered the campaign as "Account Notification" or "Customer Care" instead of "Marketing".
Root Cause Analysis
Carrier Classification: Carriers consider any message designed to recover revenue (like a cart reminder) as "Marketing/Promotional". It is NOT a transactional notification.
The Fix
You must change the campaign use case.
✓ Correct Use Case
Select "Marketing" or "Mixed".
✗ Incorrect Use Case
"Account Notification", "Customer Care", or "Delivery Notification".
Not Sure Which Use Case?
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