What does TCR Error Code 8102 mean?

Error 8102 indicates that your campaign submission is missing required sample messages for the declared Use Case. The registry requires proof of content to validate the campaign type.

How many sample messages do I need to provide?

While it varies by use case, it is best practice to provide at least 3 distinct sample messages that accurately reflect the content you intend to send.

Can I use the same sample message multiple times?

No, you should provide distinct examples to show the variety of your messaging. Using duplicates may trigger other rejection codes.

Fix TCR Code 8102: Missing Sample for Use Case | MyTCRPlus

Back to Rejection Decoder

TCR Code 8102

Missing Sample for Use Case

Completeness Error

Rejection Rate

10%

Avg Fix Time

10 Min

Success Rate

95%

Why This Rejection Happens

You selected a "Mixed" use case but only provided samples for ONE type of traffic. If you claim to send Marketing AND Alerts, you must show a sample of BOTH.

Root Cause Analysis

Proof of Concept: Carriers need to see what the "Mixed" traffic actually looks like. Providing three identical marketing messages for a Mixed campaign is grounds for rejection.

The Fix

Diversify your sample messages to cover all declared use cases.

✓ Correct Mix (for Mixed Campaign)

Sample 1 (2FA): "[Brand]: Your verification code is 8842. Do not share this code."
Sample 2 (Marketing): "[Brand]: Summer sale starts now! 20% off everything. Reply STOP to cancel."
Sample 3 (Support): "[Brand]: Your ticket #992 has been updated. Reply HELP for info."

Create Balanced Campaigns

Ensure your "Mixed" use case is properly justified.

Check Use Case