TCR Code 9002
Charity Missing 501c3 Proof
Verification Error
Rejection Rate
8%
Fix Difficulty
Medium
Success Rate
95%
Why This Rejection Happens
You selected the "Charity" or "Non-Profit" special use case, but TCR could not verify your 501(c)(3) tax-exempt status via the IRS database using the EIN provided.
Root Cause Analysis
Database Lag: New charities may not appear in the IRS database immediately.
Wrong Entity: You might be a 501(c)(4) or (c)(6) (social clubs, trade orgs) which do NOT qualify for the "Charity" discount/use case.
Wrong Entity: You might be a 501(c)(4) or (c)(6) (social clubs, trade orgs) which do NOT qualify for the "Charity" discount/use case.
The Fix
Verify your status or change campaign type.
Option A: Upload Letter
Upload your IRS Determination Letter (CP 575) if available in your CSP portal.
Option B: Standard Campaign
If you are a non-profit but not a 501(c)(3), register as a "Standard Brand" and select "Mixed" or "Marketing" use case.
Related Rejection Codes
Non-Profit Registration Help
Ensure your charity gets the discounted rates it deserves.
Download Non-Profit Guide