MyTCRPlus Privacy Policy

Effective Date: January 15, 2025 Last Updated: January 15, 2025

Company: Native Chaos Holdings LLC (doing business as myTCRPlus) Address: 1887 Mesa Vista Dr, Henderson, NV 89014 Contact Email: info@mytcrplus.com Contact Phone: 555-555-5555

1. INTRODUCTION

Welcome to myTCRPlus (“we”, “us”, “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you use our websites, microsites, services (including SMS/MMS compliance microsites), and any other offerings under myTCRPlus.

By using our services or accessing our site, you agree to the practices described in this Privacy Policy.

2. WHAT INFORMATION WE COLLECT

We may collect the following types of personal information:

• Contact information: name, business name, email address, phone number, mailing address
• Messaging opt-in data: phone numbers and any confirmation messages or timestamps related to SMS/MMS subscription or opt-in
• Usage data: logs, analytics data, pages viewed, disclosure page views, device information (browser type, operating system), IP addresses, timestamps
• Account credentials & branding data: logo files, brand colors, domain/subdomain mapping information
• Payment information: billing address, payment method data (handled via third-party payment processors; we do not store full credit card numbers)
• Translation or multilingual versions data: if you request translations, any language preference or translated content you provide

3. HOW WE COLLECT INFORMATION

We collect information in several ways:

• Directly from you: when you sign up, provide your branding, select a plan, submit content, request support, or otherwise interact with us
• Automatically: via website analytics tools, server logs, and cookies or similar tracking technologies when you visit our websites
• From third-parties: such as payment processors, domain registrars, or service providers involved in providing or supporting our services

4. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• To provide, maintain, and improve our services (building microsites, hosting, SSL, backups, etc.)
• To verify identity and business credentials for service activation
• To personalize and brand services (your logo, colors, domain)
• To send transactional communications: confirmations, billing statements, customer support responses, updates
• To send promotional/outreach communications — only when you have given consent to receive them
• To monitor and improve site usage and disclosures (analytics, traffic, disclosure page view statistics)
• To comply with legal, regulatory, or provider/carrier requirements
• To enforce our terms of service, resolve disputes, and prevent fraud or abuse

5. LEGAL BASIS FOR PROCESSING

If you are in a jurisdiction where data privacy laws (such as GDPR, CCPA, etc.) apply, our legal basis for processing may include:

• Your consent (where required)
• Performance of a contract (e.g., to deliver the services you requested)
• Compliance with a legal obligation
• Our legitimate interests — for example, ensuring service integrity, security, improving our offerings, and fulfilling provider/carrier compliance obligations

6. SHARING AND DISCLOSURE OF INFORMATION

We may share your information with:

• Service providers who help us deliver our services: hosting providers, domain registrars, analytics providers, payment processors
• Third-party vendors for email delivery, SMS/MMS transmission when applicable
• Authorities or regulators, in response to legal obligations (court orders, law enforcement requests)
• Acquirers or business partners, if we merge with, are acquired by, or form a strategic partnership with another company

We do not sell your personal data to marketers or unrelated third parties for their own purposes.

SMS CONSENT AND PHONE NUMBERS ARE NOT SHARED WITH ANY THIRD PARTIES OR AFFILIATES FOR MARKETING PURPOSES.

7. COOKIES, TRACKING & SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to collect usage data, improve user experience, monitor and enhance security, and analyze how people use our site. Cookies may be first-party or third-party. You may be able to disable or control some cookies via your browser settings, but some features of our site may not function properly if cookies are disabled.

8. OPT-IN, OPT-OUT, CONSENT & RIGHTS

• If you choose to receive promotional communications from us, you may opt out at any time by clicking “unsubscribe” in emails or by replying “STOP” (or other designated keyword) in SMS messages, where applicable
• You have rights as provided by applicable privacy laws, which may include: the right to access your personal information; the right to correct or update inaccurate data; the right to request deletion (to the extent permitted by law); the right to portability of your data; and rights regarding processing restrictions
• For residents in California, Nevada, and other states with privacy laws (e.g., CCPA, CPRA, NV law), you may have additional rights — to be informed, opt out of sale or sharing of personal data, etc.

9. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including: to satisfy legal, tax, accounting, or regulatory requirements; to support audits; to resolve disputes; or to enforce our terms. When retention is no longer needed, we will securely delete or anonymize your data.

10. SECURITY MEASURES

We employ reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information. These include, but are not limited to:

• SSL / HTTPS encryption for all connections
• Routine server backups and disaster recovery procedures
• Access controls (role-based access, strong password policies)
• Monitoring and logging of system events and unauthorized access attempts
• Appropriate security measures for data storage and transmission

11. INTERNATIONAL DATA TRANSFERS

If we transfer your personal information outside the United States (for example, to service providers), we will ensure appropriate safeguards are in place, such as standard contractual clauses or other mechanisms permitted by law, to protect your data consistent with applicable law.

12. CHILDREN’S PRIVACY

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will promptly delete it. If you believe we have collected such information, please contact us at info@mytcrplus.com.

13. CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time as our services evolve or laws change. When we make updates, we will revise the “Last Updated” date, and where required by law, we will provide notice to you (e.g., via email or a prominent notice on our site).

14. HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, or wish to exercise your rights, you can contact us at:

Native Chaos Holdings LLC (myTCRPlus) 1887 Mesa Vista Dr, Henderson, NV 89014 Email: info@mytcrplus.com Phone: 555-555-5555

myTCRPlus provides microsites that include all required disclosures, privacy policies, opt-in/opt-out language, and message frequency statements essential for VOIP/CPaaS provider compliance. We monitor regulatory updates and carrier guidelines so your business texting program stays secure, transparent, and provider-approved. Not legal advice — consult your counsel for your specific situation.