Description
Insurance SMS Compliance Playbook: The Operator's Guide to 10DLC Registration, TCPA Consent, and Carrier Rules for Agencies
This is a book, not a course. Book 6 of the MyTCRPlus Industry Solutions book series. Agencies text across the whole policy lifecycle: quotes, cross-sell offers, renewal and premium reminders, claims updates. Purchased quote leads and a multi-insurer footprint make insurance a leading rejection category, and the TCPA exposure behind a bad list can dwarf a year of commissions. This 103-page book gives agencies a step-by-step path through registration, consent, opt-outs, and rejection fixes. You receive the complete book as a print-quality PDF file, downloadable immediately after purchase.
What This Book Covers: How TCPA law, CTIA and carrier standards, and 10DLC registration each govern your texts, and what each failure costs. Brand and campaign registration with current TCR fees, vetting, and Trust Score throughput. Filing-ready sample messages for quote / rate follow-up, cross-sell / bundling offer, renewal-due reminder, premium-due reminder, claims status update, and annual review / policy notice. Prior express written consent that holds up as evidence, and opt-out handling under the FCC's 2025 revocation rules. A rejection-code map that points to the exact field to fix, plus resubmission and escalation steps. State mini-TCPA quiet hours and frequency limits, including Florida, Oklahoma, Maryland, Connecticut, Virginia, Texas, and Washington. Lead-vendor consent after the vacated one-to-one rule, seller-specific consent language, and renewal, premium, and claims messaging.
Who This Book Is For: Agency principals and producers. Marketing and lead-buying teams. Compliance officers at agencies, MGAs, and carriers. Agency-management system administrators. Lead vendors serving insurance.
What's Inside the Book: Cheat Sheet inside the front cover. 17 chapters in 6 parts, including a Part of Tens with ten costly texting mistakes and ten questions to ask before you choose a texting platform. Charts on penalty exposure, first-year cost, throughput, and send-time windows. A master audit checklist and templates, further reading, glossary, and index.
Format: Book, delivered as a single PDF file. 103 pages, 7.5 x 9.25 in trim, full color with front, back, and inside cover pages. First edition, September 2026. Published by Native Chaos Holdings LLC. Not legal advice; verify current fees and rule dates with your Campaign Service Provider before relying on them.
Please note: this product is a book in PDF format. It is not a course or class and does not include course access, video lessons, modules, quizzes, an exam, or a certificate. MyTCRPlus Academy certification courses are separate products sold separately.
