Description
Property Management SMS Compliance Playbook: The Operator's Guide to 10DLC Registration, TCPA Consent, and Carrier Rules for Firms
This is a book, not a course. Book 11 of the MyTCRPlus Industry Solutions book series. Property managers text prospects and residents all year: availability alerts, tour reminders, rent notices, work orders, renewal offers. Listing-platform inquiries and a leasing-to-maintenance footprint make the consent line easy to cross and expensive to defend. This 104-page book gives firms a step-by-step path through registration, consent, opt-outs, and rejection fixes. You receive the complete book as a print-quality PDF file, downloadable immediately after purchase.
What This Book Covers: How TCPA law, CTIA and carrier standards, and 10DLC registration each govern your texts, and what each failure costs. Brand and campaign registration with current TCR fees, vetting, and Trust Score throughput. Filing-ready sample messages for availability / new-unit alert, renewal / lease-end offer, tour / showing reminder, rent-due / payment reminder, maintenance / work-order update, and community notice / building update. Prior express written consent that holds up as evidence, and opt-out handling under the FCC's 2025 revocation rules. A rejection-code map that points to the exact field to fix, plus resubmission and escalation steps. State mini-TCPA quiet hours and frequency limits, including Florida, Oklahoma, Maryland, Connecticut, Virginia, Texas, and Washington. Tenant consent captured at application and lease signing, Fair Housing-safe marketing copy, and rent and maintenance notices.
Who This Book Is For: Property management owners and regional managers. Leasing and resident-services teams. Marketing directors. Property-management software administrators. Compliance leads at multifamily operators.
What's Inside the Book: Cheat Sheet inside the front cover. 17 chapters in 6 parts, including a Part of Tens with ten costly texting mistakes and ten questions to ask before you choose a texting platform. Charts on penalty exposure, first-year cost, throughput, and send-time windows. A master audit checklist and templates, further reading, glossary, and index.
Format: Book, delivered as a single PDF file. 104 pages, 7.5 x 9.25 in trim, full color with front, back, and inside cover pages. First edition, September 2026. Published by Native Chaos Holdings LLC. Not legal advice; verify current fees and rule dates with your Campaign Service Provider before relying on them.
Please note: this product is a book in PDF format. It is not a course or class and does not include course access, video lessons, modules, quizzes, an exam, or a certificate. MyTCRPlus Academy certification courses are separate products sold separately.
