Privacy Policy SSL Failed

HIGH SEVERITY

15%

Rejection Rate

30 mins

Avg Fix Time

98%

Success Rate

Why This Rejection Happens

The URL you provided for your Privacy Policy is not secure. Carriers require all compliance documentation, including privacy policies, to be hosted on an HTTPS-secured page. Your link was either `http://` or had an expired/invalid SSL certificate.

Common Triggers:

Link submitted as `http://example.com/privacy`.
Self-signed SSL certificate triggering a browser warning ("Not Secure").
SSL certificate expired before the vetting agent checked the link.
Mixed content (secure page loading insecure images/scripts).

Root Cause Analysis

Regulatory Framework: TCR Security Standards; Carrier Data Protection Policies.

Primary Triggers

Consumer Trust: A privacy policy hosted on an insecure site contradicts the very premise of data security. Carriers view this as a red flag for data handling practices.
Automated Scanning: Vetting bots automatically check the HTTP status code. If it doesn't return 200 OK on port 443 (HTTPS), it fails instantly.

SSL Requirements

Component	Requirement	Check
Protocol	`https://`	Padlock icon in browser.
Certificate	Valid Authority (e.g., Let's Encrypt).	No browser warnings.
Redirection	Force HTTP -> HTTPS.	Type http:// and see if it flips.

Step-by-Step Remediation

Install SSL

Contact your hosting provider to enable SSL for your domain. This is often free. Ensure the certificate covers the exact subdomain (e.g., `www.` or `shop.`) used in the link.

Update TCR Link

Edit your campaign's "Privacy Policy URL" field. Change the prefix from `http` to `https`. Test the link in an Incognito window to ensure it loads without warnings.

Correct: https://www.example.com/privacy

Pre-Resubmission Checklist

The Privacy Policy URL starts with `https://`.
The page loads without any "Not Secure" warnings.
I have updated the URL field in the TCR portal.

Fix It Faster

Verify your link security.

SSL Scanner →

Check your URL for SSL errors.

Related Rejections

Code 7100 Privacy Policy URL Missing Code 1103 Website SSL Failed

Need a Secure Link?

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Legal Disclaimer: Code 7013 is a security requirement. Encrypting legal disclosures builds consumer trust and protects data integrity.