Why This Rejection Happens
This is a specific variation of the missing opt-out rejection. Your uploaded verbal script lacks the explicit instruction telling the user they can revoke consent by texting "STOP".
Root Cause Analysis
The Fix
Update your script to include the opt-out mechanism.
✓ Correct Script
"...You can unsubscribe at any time by texting STOP. Do you agree..."
✗ Non-Compliant
"...Let us know if you want to stop receiving texts." (Must specify "STOP" keyword).
Fix Your Scripts
Ensure your verbal scripts are fully compliant.
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