// Industry Solutions series · Book 4 of 17
Home Services SMS Compliance Playbook
The Operator's Guide to 10DLC Registration, TCPA Consent, and Carrier Rules for Contractors
Book 4 of the MyTCRPlus Industry Solutions book series. Contractors live on text: estimate follow-ups, en-route alerts, tune-up reminders, seasonal offers. Purchased marketplace leads and a decentralized field team make home services a high-rejection, high-exposure vertical unless every sender runs through one system. This 103-page book gives contractors a step-by-step path through registration, consent, opt-outs, and rejection fixes. You receive the complete book as a print-quality PDF file, downloadable immediately after purchase.
// Look inside
Front cover, cheat sheet and back cover
// What this book covers
What you'll get from the book
- How TCPA law, CTIA and carrier standards, and 10DLC registration each govern your texts, and what each failure costs.
- Brand and campaign registration with current TCR fees, vetting, and Trust Score throughput.
- Filing-ready sample messages for estimate / quote follow-up, seasonal / promotional offer, appointment / schedule reminder, technician en-route / arrival window, maintenance / tune-up reminder, and project status update.
- Prior express written consent that holds up as evidence, and opt-out handling under the FCC's 2025 revocation rules.
- A rejection-code map that points to the exact field to fix, plus resubmission and escalation steps.
- State mini-TCPA quiet hours and frequency limits, including Florida, Oklahoma, Maryland, Connecticut, Virginia, Texas, and Washington.
- Estimate-to-install message flows, technician dispatch and arrival-window texts, and maintenance and warranty reminder templates.
// Who it's for
Written for
- Owners of HVAC, plumbing, roofing, electrical, and remodeling companies.
- Office and dispatch managers.
- Marketing teams and agencies.
- Field-service software administrators.
// What's inside
Inside the book
- Cheat Sheet inside the front cover.
- 17 chapters in 6 parts, including a Part of Tens with ten costly texting mistakes and ten questions to ask before you choose a texting platform.
- Charts on penalty exposure, first-year cost, throughput, and send-time windows.
- A master audit checklist and templates, further reading, glossary, and index.
// Format
Book details
Book, delivered as a single PDF file. 103 pages, 7.5 x 9.25 in trim, full color with front, back, and inside cover pages. First edition, September 2026. Published by Native Chaos Holdings LLC. Not legal advice; verify current fees and rule dates with your Campaign Service Provider before relying on them.
// Go further
Pair the book with training
// Academy certification · $197
Business Services SMS Compliance
Self-paced certification course with modules, a final exam and a certificate, sold separately from the book.
// The library
More SMS compliance books
