// Industry Solutions series · Book 13 of 17
Restaurant SMS Compliance Playbook
The Operator's Guide to 10DLC Registration, TCPA Consent, and Carrier Rules for Restaurants
Book 13 of the MyTCRPlus Industry Solutions book series. Restaurants text guests constantly: loyalty rewards, limited-time offers, order-ready alerts, reservation reminders. Franchise structures and bundled loyalty sign-ups fragment identity and consent across every location. This 103-page book gives restaurants a step-by-step path through registration, consent, opt-outs, and rejection fixes. You receive the complete book as a print-quality PDF file, downloadable immediately after purchase.
// Look inside
Front cover, cheat sheet and back cover
// What this book covers
What you'll get from the book
- How TCPA law, CTIA and carrier standards, and 10DLC registration each govern your texts, and what each failure costs.
- Brand and campaign registration with current TCR fees, vetting, and Trust Score throughput.
- Filing-ready sample messages for loyalty / rewards offer, promotional / limited-time offer, order-ready / pickup alert, reservation / waitlist reminder, catering / large-order confirmation, and store update / hours notice.
- Prior express written consent that holds up as evidence, and opt-out handling under the FCC's 2025 revocation rules.
- A rejection-code map that points to the exact field to fix, plus resubmission and escalation steps.
- State mini-TCPA quiet hours and frequency limits, including Florida, Oklahoma, Maryland, Connecticut, Virginia, Texas, and Washington.
- Loyalty and keyword opt-in programs, order-ready alerts, and SHAFT restrictions on alcohol promotion.
// Who it's for
Written for
- Restaurant owners and operators.
- Marketing and loyalty managers.
- Multi-unit and franchise operations teams.
- Online-ordering and POS administrators.
- Hospitality marketing agencies.
// What's inside
Inside the book
- Cheat Sheet inside the front cover.
- 17 chapters in 6 parts, including a Part of Tens with ten costly texting mistakes and ten questions to ask before you choose a texting platform.
- Charts on penalty exposure, first-year cost, throughput, and send-time windows.
- A master audit checklist and templates, further reading, glossary, and index.
// Format
Book details
Book, delivered as a single PDF file. 103 pages, 7.5 x 9.25 in trim, full color with front, back, and inside cover pages. First edition, September 2026. Published by Native Chaos Holdings LLC. Not legal advice; verify current fees and rule dates with your Campaign Service Provider before relying on them.
// Go further
Pair the book with training
// Academy certification · $197
Hospitality & Travel SMS Compliance
Self-paced certification course with modules, a final exam and a certificate, sold separately from the book.
// Free guide
Hospitality & Travel Messaging Playbook
Start with the free online playbook, then use the book for the full templates, rejection-code map and audit checklist.
// The library
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