// Industry Solutions series · Book 12 of 17
Veterinary SMS Compliance Playbook
The Operator's Guide to 10DLC Registration, TCPA Consent, and Carrier Rules for Clinics
Book 12 of the MyTCRPlus Industry Solutions book series. Clinics text pet owners about everything: appointments, vaccines, grooming, boarding, statements, new-client specials. Multi-service clinics fragment registration and consent unless one system owns them all. This 104-page book gives clinics a step-by-step path through registration, consent, opt-outs, and rejection fixes. You receive the complete book as a print-quality PDF file, downloadable immediately after purchase.
// Look inside
Front cover, cheat sheet and back cover
// What this book covers
What you'll get from the book
- How TCPA law, CTIA and carrier standards, and 10DLC registration each govern your texts, and what each failure costs.
- Brand and campaign registration with current TCR fees, vetting, and Trust Score throughput.
- Filing-ready sample messages for appointment reminder, vaccine reminder, new-client / promotional offer, grooming / boarding reminder, post-visit follow-up, and billing reminder.
- Prior express written consent that holds up as evidence, and opt-out handling under the FCC's 2025 revocation rules.
- A rejection-code map that points to the exact field to fix, plus resubmission and escalation steps.
- State mini-TCPA quiet hours and frequency limits, including Florida, Oklahoma, Maryland, Connecticut, Virginia, Texas, and Washington.
- State veterinary records rules, vaccine and grooming reminder templates, and why client texts sit outside HIPAA.
// Who it's for
Written for
- Practice owners and hospital managers.
- Front-desk and client-services teams.
- Veterinary group operations and compliance leads.
- Practice-management system administrators.
// What's inside
Inside the book
- Cheat Sheet inside the front cover.
- 17 chapters in 6 parts, including a Part of Tens with ten costly texting mistakes and ten questions to ask before you choose a texting platform.
- Charts on penalty exposure, first-year cost, throughput, and send-time windows.
- A master audit checklist and templates, further reading, glossary, and index.
// Format
Book details
Book, delivered as a single PDF file. 104 pages, 7.5 x 9.25 in trim, full color with front, back, and inside cover pages. First edition, September 2026. Published by Native Chaos Holdings LLC. Not legal advice; verify current fees and rule dates with your Campaign Service Provider before relying on them.
// Go further
Pair the book with training
// Academy certification · $197
Business Services SMS Compliance
Self-paced certification course with modules, a final exam and a certificate, sold separately from the book.
// The library
More SMS compliance books
