// Industry Solutions series · Book 11 of 17
Property Management SMS Compliance Playbook
The Operator's Guide to 10DLC Registration, TCPA Consent, and Carrier Rules for Firms
Book 11 of the MyTCRPlus Industry Solutions book series. Property managers text prospects and residents all year: availability alerts, tour reminders, rent notices, work orders, renewal offers. Listing-platform inquiries and a leasing-to-maintenance footprint make the consent line easy to cross and expensive to defend. This 104-page book gives firms a step-by-step path through registration, consent, opt-outs, and rejection fixes. You receive the complete book as a print-quality PDF file, downloadable immediately after purchase.
// Look inside
Front cover, cheat sheet and back cover
// What this book covers
What you'll get from the book
- How TCPA law, CTIA and carrier standards, and 10DLC registration each govern your texts, and what each failure costs.
- Brand and campaign registration with current TCR fees, vetting, and Trust Score throughput.
- Filing-ready sample messages for availability / new-unit alert, renewal / lease-end offer, tour / showing reminder, rent-due / payment reminder, maintenance / work-order update, and community notice / building update.
- Prior express written consent that holds up as evidence, and opt-out handling under the FCC's 2025 revocation rules.
- A rejection-code map that points to the exact field to fix, plus resubmission and escalation steps.
- State mini-TCPA quiet hours and frequency limits, including Florida, Oklahoma, Maryland, Connecticut, Virginia, Texas, and Washington.
- Tenant consent captured at application and lease signing, Fair Housing-safe marketing copy, and rent and maintenance notices.
// Who it's for
Written for
- Property management owners and regional managers.
- Leasing and resident-services teams.
- Marketing directors.
- Property-management software administrators.
- Compliance leads at multifamily operators.
// What's inside
Inside the book
- Cheat Sheet inside the front cover.
- 17 chapters in 6 parts, including a Part of Tens with ten costly texting mistakes and ten questions to ask before you choose a texting platform.
- Charts on penalty exposure, first-year cost, throughput, and send-time windows.
- A master audit checklist and templates, further reading, glossary, and index.
// Format
Book details
Book, delivered as a single PDF file. 104 pages, 7.5 x 9.25 in trim, full color with front, back, and inside cover pages. First edition, September 2026. Published by Native Chaos Holdings LLC. Not legal advice; verify current fees and rule dates with your Campaign Service Provider before relying on them.
// Go further
Pair the book with training
// Academy certification · $197
Real Estate Messaging Compliance
Self-paced certification course with modules, a final exam and a certificate, sold separately from the book.
// Free guide
Real Estate TCR Compliance Playbook
Start with the free online playbook, then use the book for the full templates, rejection-code map and audit checklist.
// The library
More SMS compliance books
