What It Does
The Opt-Out / STOP Flow Auditor scores a message and your opt-out setup against the requirements carriers and the TCPA apply to STOP handling. It checks that an opt-out instruction is present, that STOP and HELP keywords are handled, where the instruction is placed, and whether opt-outs are processed automatically.
Under the current FCC rule, consumers may revoke consent by any reasonable means, and STOP-style replies are reasonable means per se. Revocation must be honored within a reasonable time not to exceed ten business days. The auditor is built so that STOP handling is immediate in practice, which is what carriers expect.
Who It Is For
- Senders preparing sample messages for a TCR campaign
- Teams migrating opt-out handling between platforms
- Compliance leads auditing an existing program after complaints
Inputs
| Parameter | Type | Required | Description |
|---|---|---|---|
message | string | Required | Message content to audit. |
hasOptOutSystem | boolean | Optional | Whether an automated opt-out system is configured. |
Outputs
- Overall status (for example compliant) and a score out of 100
- Individual checks, each with status, category, message and points
- Echo of the hasOptOutSystem setting
Worked Example
From the MyTCRPlus API documentation. The request is sent to POST /v1/tools/opt-out-auditor; the web tool in the Compliance Suite takes the same inputs.
Request
{
"message": "BrandName: Special offer! Reply STOP to opt out.",
"hasOptOutSystem": true
}Response (200 OK)
{
"success": true,
"tool": "opt-out-auditor",
"results": {
"status": "compliant",
"score": 85,
"maxScore": 100,
"percentage": 85,
"checks": [
{
"status": "pass",
"category": "STOP Keyword",
"message": "Required STOP keyword present",
"points": 30
}
],
"hasOptOutSystem": true
}
}Cost
1 token per audit. Tokens are bought once, work across all MyTCRPlus tools, and never expire. There is no subscription, and a daily free token is available. Tokens cost $0.50 to $0.90 each, depending on pack size.
How to Run It
- Open the Opt-Out / STOP Flow Auditor in the Compliance Suite and sign in, or create an account.
- Enter the inputs listed above and run the tool. One token is deducted per run unless noted under Cost.
- For automation, call
POST /v1/tools/opt-out-auditoronhttps://api.mytcrplus.com/v1with a JWT bearer token. See the API documentation.
FAQ
Is "Reply STOP to opt out" enough?
It is the most common compliant instruction, and carriers expect it in sample messages. The auditor also checks HELP handling, placement and whether opt-outs are processed automatically, because the instruction alone does not make a flow compliant.
How fast must an opt-out be honored?
The FCC rule text sets an outer limit of ten business days. Carriers and complaint risk make immediate suppression the practical standard, and the auditor treats it that way.
Do only the STOP keywords count as opt-out requests?
No. Consumers may revoke consent by any reasonable means. STOP-family keywords are reasonable means per se, and other clear requests must be honored as well.
How much does an audit cost?
One token per audit. Tokens are bought once, work across all MyTCRPlus tools, and do not expire.
Is there an API for the auditor?
Yes. POST /v1/tools/opt-out-auditor on the MyTCRPlus REST API runs the same audit.
Related Guides
- Texting STOP: The Rules Every Sender Must Follow
- SMS Opt-Out Requirements
- STOP Confirmation Messages
- HELP Keyword Response Requirements
Disclaimer
MyTCRPlus provides tools and templates to support compliance efforts but does not provide legal advice. MyTCRPlus is not a Campaign Service Provider and does not file registrations or send messages. Carrier approval, filtering and throughput remain at the discretion of TCR, the Direct Connect Aggregators and the carriers.
MYTCRPLUS.com is not affiliated with The Campaign Registry. TCR and The Campaign Registry are trademarks owned by The Campaign Registry. The use of TCR is nominative use only.