About This Video
Got hit with TCR Error Code 9607 on your 10DLC A2P campaign? This rejection means carriers couldn't verify your customer consent records or opt-in flow— one of the most common (and fixable) issues blocking approvals.In this step-by-step guide, we break down Error 9607: root causes, why it triggers (pre-checked boxes, missing proof, unclear CTAs, verbal opt-in gaps), and proven solutions to remediate fast and re-submit successfully.
What you'll learn:
Exact meaning of TCR 9607 & related consent verification failures
Common triggers:
Invalid opt-in methods, no screenshots/proof, non-explicit consent, mismatched message flows
Systematic fixes:
Update CTAs, add unchecked checkboxes, provide verbal/script proof, screenshot opt-in forms
Carrier-specific tips (T-Mobile, AT&T, Verizon) for consent language & documentation
Prevention:
Build compliant opt-in flows from the start + pre-submission checks
How to avoid repeated rejections and speed up approvals
Essential for e-commerce, healthcare, finance, staffing, or any business relying on SMS marketing/notifications.
MyTCRPlus Tools to Fix & Prevent 9607 Forever Facing Error 9607 right now? Use our free TCR Rejection Remediation Tool at mytcrplus.com — paste code 9607 for instant diagnostics, root cause analysis, step-by-step fixes, consent form templates, and carrier-aligned workflows. Plus, our RingCentral TCR Consent Form Generator and hosted microsites ensure verifiable proof every time.
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Comment your rejection code below—what's blocking your campaigns?
Read the Full Guide
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