Why This Rejection Happens
Your campaign involves age-restricted content (Alcohol, Tobacco, Vape, Lottery, Firearms), but the Age Gated attribute in the Campaign Registry settings is set to FALSE.
Root Cause Analysis
Detected Triggers in Sample Messages
- Keywords: "Wine", "Beer", "Vape", "Bet", "Cigar", "Ammo".
- Website Content: Your provided brand website sells age-restricted products.
- Vertical Selection: You selected "Entertainment" or "Retail" instead of the specific regulated vertical (e.g., "Alcohol").
How to Fix
Edit Campaign Attributes
You must unlock the campaign (or create a new one if your CSP doesn't allow editing) and locate the Campaign Attributes section.
Verify Website Age Gate
If you enable the attribute, your website must have a functioning age verification pop-up. If it does not, you will simply get rejected with Code 30888 later.
Update Opt-in Flow
Ensure your opt-in SMS flow includes age confirmation if the website does not handle it reliably. Example: "Reply YES only if you are 21+."
MyTCRPlus Tools That Can Help
Campaign Attribute Checker
Verify which attributes map to your specific industry vertical.
Regulatory Alert System
Get notified of changing age-gate requirements for alcohol/vape clients.
Related Rejection Codes
Need Help with Regulated Verticals?
Age-gated campaigns are scrutinized heavily. Use our checklist to ensure you pass.
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