TCR Vetting Systems Operational
TCR Error Database

Verbal Script Missing Message Type

Resolve TCR Error Code 2123 by identifying the message type in your verbal scripts. Learn how to specify Informational or Marketing content for 10-DLC approval.

Why This Rejection Happens

Your verbal consent script failed to specify WHAT KIND of messages the user will receive (e.g., "marketing offers," "appointment reminders," "security codes").

Root Cause Analysis

The Fix

Add a descriptive phrase about the content.

✓ Correct Script

"Do you agree to receive account alerts and service notifications from [Brand]?..."

✗ Non-Compliant

"Do you agree to receive messages from [Brand]?" (Messages about what?)

Script Generator

Get a script that covers all required elements.

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