Why This Rejection Happens
Your verbal consent script (read by an agent) did not inform the customer that "Message and Data Rates May Apply." This financial disclosure is mandatory for all consent methods.
Root Cause Analysis
The Fix
Add the standard fee disclosure to your script document.
✓ Correct Script
"...You'll receive about 4 msgs/month. Message and data rates may apply. Do I have your permission..."
✗ Non-Compliant
"...We will send you updates. Is that okay?" (Missing fee warning)
Perfect Your Scripts
Generate error-free verbal consent templates now.
Comprehensive TCR rejection remediation powered by MyTCRPlus.com