Why This Rejection Happens
Your verbal consent script failed to inform the user how often you will message them (e.g., "message frequency varies" or "4 msgs/mo").
Root Cause Analysis
The Fix
Add the standard frequency disclosure to your script.
✓ Correct Script
"...You'll receive recurring messages. Msg & data rates may apply..."
✗ Non-Compliant
"...We'll text you updates. Is that okay?" (How many updates?)
Download Templates
Get approved verbal scripts for all industries.
Comprehensive TCR rejection remediation powered by MyTCRPlus.com