Why This Rejection Happens
Your automated response to "STOP" is ambiguous. It must explicitly state that the user has been unsubscribed and that no further messages will be sent.
Root Cause Analysis
The Fix
Ensure the phrase "You have been unsubscribed" and "no further messages" (or similar) is present.
✓ Correct Message
"[Brand Name]: You have successfully unsubscribed and will receive no further messages."
✗ Incorrect Message
"[Brand Name]: Goodbye!" (Ambiguous)
Validate Your Messages
Ensure all your auto-responses are compliant.
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