Why This Rejection Happens
You indicated that you collect consent verbally (e.g., in a call center or POS). However, the script you uploaded failed to inform the user where they can find your Privacy Policy.
Root Cause Analysis
The Fix
Add a specific line to your script directing users to your website.
✓ Correct Script
"You can view our full Privacy Policy at www.mybrand.com/privacy. Do I have your permission to send these texts?"
✗ Non-Compliant
"We respect your privacy." (Too vague - where is the policy?)
Generate Compliant Scripts
Get a full verbal consent script template instantly.
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