TCR Code 6003
Opt-in Msg Missing STOP Info
Message Content Error
Rejection Rate
22%
Avg Fix Time
5 Min
Success Rate
100%
Why This Rejection Happens
The automated "Success! You are subscribed" message you provided in the registration failed to inform the user how to opt-out (STOP).
Root Cause Analysis
Regulatory Requirement: TCPA and Carrier rules mandate that users must be informed of their right to opt-out in the very first message they receive.
The Fix
Add the phrase "Reply STOP to cancel" to your Opt-in Confirmation Message.
✓ Correct Message
"Welcome to Brand Updates! Msg frequency varies. Msg&data rates apply. Reply HELP for help, STOP to cancel."
✗ Incorrect Message
"You are now subscribed. We will send you updates soon." (Missing STOP instructions)