Why This Rejection Happens
Your sample messages include a phone number (e.g., "Call us at 555-0199"), but you did not check the "Embedded Phone Number" attribute in your campaign registration. Carriers treat phone numbers inside texts as "risk assets" because they are often used for spam redirection. You must declare them.
- Sample Message: "Thanks for subscribing! Call 800-555-1234 for help."
- Attribute "Embedded Phone Number" is Unchecked (False).
- Using a phone number that does not belong to the brand.
Root Cause Analysis
Primary Triggers
- Data Mismatch: The system automatically scans your samples. If it finds a 10-digit number pattern but the "Embedded Phone" flag is off, it rejects the campaign.
- Spam Filter: Scammers often use embedded numbers to bypass link filters. Declaring the attribute subjects the campaign to slightly higher scrutiny but allows it to pass.
Step-by-Step Remediation
Review Samples
Look at your 3 sample messages. Do any of them contain a phone number?
Update Attribute
If yes, edit the campaign and check the "Embedded Phone Number" box. If no, remove the phone number from the sample text to match the "False" attribute setting.
Pre-Resubmission Checklist
- My attribute selection matches my sample content.
- If I embedded a number, it belongs to the brand.
Fix It Faster
Scan for hidden numbers.
Related Rejections
Attribute Precision
TCR requires 100% accuracy between your settings and your content.
Legal Disclaimer: Code 30889 is a technical consistency check. Declaring your message content accurately helps build sender reputation.
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