TCR Code 3104
T-Mobile Daily Limit Exceeded
Throughput Error
Rejection Rate
5%
Fix Difficulty
Medium
Success Rate
100%
Why This Rejection Happens
Your Brand's Trust Score is too low to support the message volume you are attempting to send to T-Mobile subscribers. T-Mobile caps daily messages based on your score.
Root Cause Analysis
Trust Score Tiers:
• Low Trust (0-24): ~2,000 daily msgs
• Medium Trust (25-74): ~10,000 daily msgs
• High Trust (75+): ~200,000+ daily msgs
• Low Trust (0-24): ~2,000 daily msgs
• Medium Trust (25-74): ~10,000 daily msgs
• High Trust (75+): ~200,000+ daily msgs
The Fix
You have two options: Appeal your Trust Score or pay the T-Mobile "Special Business Review" fee to unlock higher limits.
Option A: Vet Brand
Use a third-party vetting partner (Aegis/WMC Global) to verify your brand and boost your score.
Option B: Special Review
Pay the ~$500 fee for a manual review to bypass standard limits (consult your CSP).