Campaign Field Contains Emojis

Why This Rejection Happens

You used emojis (e.g., 🚀, 🔥) in a field that only accepts standard text, such as the Campaign Description or Brand Name.

Root Cause Analysis

The Fix

Remove all emojis from non-message fields. Emojis ARE allowed in "Sample Messages", but not in descriptions or names.

✓ Correct Description

"Marketing alerts for new product launches."

✗ Incorrect Description

"Marketing alerts 🚀🔥 for new product launches!"

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What reviewers check for code 6103

Code 6103 is reported as "Campaign Field Contains Emojis". Campaign fields are parsed by automated validators before human review. Required fields left blank, emojis or special characters in fields that only accept plain text, and contact fields with spaces or formatting characters fail validation and return the campaign without review.

Where code 6103 comes from

Code 6103 is a campaign review reason code used to report a specific deficiency found during manual campaign vetting. CSPs surface it in the rejection notice alongside any other codes found in the same review, so check for companion codes before resubmitting. It has a documented fix that usually needs one targeted correction and a resubmission.

Contact field formatting

Rejected:

+1 (555) 214 0193 

Approved:

+15552140193

Fix and verify before resubmitting

1. Fill every required field: description, samples, opt-in workflow, opt-in, opt-out and HELP messages, keywords.
2. Remove emojis and decorative characters from campaign text fields.
3. Enter phone numbers in E.164 or digits-only format without spaces.
4. Enter emails and URLs without leading or trailing spaces.
5. Save, re-open the campaign and check that nothing was truncated before resubmitting.
6. Resubmit with a note that references code 6103 (Campaign Field Contains Emojis) and lists each change made.

Sample resubmission note

Many CSPs let you add a note for the reviewer when you resubmit. A short, specific note shows what changed and speeds up the second review. Example for Cedar Hollow Animal Hospital:

Cedar Hollow Animal Hospital corrected the deficiency reported as code 6103 (Campaign Field Contains Emojis). Changes made: fill every required field: description, samples, opt-in workflow, opt-in, opt-out and HELP messages, keywords; remove emojis and decorative characters from campaign text fields; enter phone numbers in E.164 or digits-only format without spaces. All URLs, keywords and auto-replies were re-tested from an external network before this resubmission, and the campaign text now matches the live opt-in exactly.

Common mistakes that keep code 6103 coming back

• Pasting text from a word processor that adds hidden characters.
• Using emojis in sample messages where the CSP rejects them.
• Leaving optional-looking fields blank that the DCA requires.

Related rejection codes

• Code 6102: Contact Info Contains Spaces
• Code 3105: Required Fields Missing
• Code 2131: Verbal Script Missing STOP Instructions
• Code 2128: Opt-in Form Missing HELP Instructions
• Code 2127: Verbal Script Missing STOP Instructions
• Code 2126: Opt-in Form Missing STOP Instructions

Frequently asked questions about code 6103

Can sample messages contain emojis?

Many CSPs allow emojis in samples but not in descriptive fields. If code 6103 appears, remove them from all fields and resubmit.

Why does a space in a phone number matter?

Automated validators expect a strict format; extra characters make the field invalid.